Privacy Policy

At Aurassure (“we”, “us”, or “our”), your privacy is important to us. www.aurassure.com is the official website of Aurassure Pvt. Ltd., an Indian company incorporated under the Companies Act, 2013. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our website or use our products and services.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our website or services.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services.

• Name, email address, phone number, and company details
• Feedback, support requests, and any information shared through forms or communication

• IP address, browser type, operating system, referring URLs
• Device information and location data
• Website usage behavior (such as pages visited, time spent, actions taken)

• Analyze traffic and user behavior
• Improve website performance
• Customize your user experience

You can manage cookie preferences in your browser settings.

2. Why We Collect Your Data

• To respond to inquiries and provide customer support
• To personalize and improve the performance of our website and services
• To send updates, policy changes, and important communications
• To conduct usage analysis and improve product offerings
• To send marketing messages where permitted by law

3. Legal Basis for Processing (Where Applicable)

Where required by law (such as GDPR jurisdictions), we process your personal information based on:

• Your consent
• The performance of a contract
• Legal obligations
• Legitimate interests

4. Sharing of Information

We do not sell your personal information.

We may share it:

• With trusted service providers and partners (e.g., hosting, analytics, customer support)
• To comply with legal obligations or respond to lawful requests
• In the event of a merger, acquisition, or sale of business assets, under confidentiality

5. International Data Transfers

If you are located outside India, please note that your information may be transferred to and processed in India. By using our services, you consent to such processing and storage.

We take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data
• Withdraw consent at any time
• Object to or restrict processing
• Request data portability

To exercise these rights, contact us at legal@aurassure.com. We will respond as per applicable legal timelines.

7. Marketing Communications and Opt-Out

You may receive marketing communications from us related to updates, features, or services. You can opt out by:

• Clicking the "unsubscribe" link in our emails
• Contacting us directly at legal@aurassure.com

Even after opting out, you may still receive essential service-related communications.

8. Data Retention

We retain your personal information only as long as necessary for the purposes described above, or as required by law.

9. Data Security

We implement appropriate technical and organizational measures to secure your data from unauthorized access, loss, or misuse. However, no data transmission or storage system is completely secure. You use our services at your own risk.

10. Third-Party Services and Links

Our website may include links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their policies before sharing information.

11. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from minors. If we learn that a child has provided us with information, we will promptly delete it.

12. Consent and Withdrawal

By using our services, you consent to our data collection and processing practices as outlined in this policy. You may withdraw consent at any time by contacting us.

Please note that withdrawal of consent may affect your ability to access certain services.

13. Grievance Redressal (India)

In accordance with the Information Technology Act, 2000 and its rules, the name and contact details of the Grievance Officer are as follows:

• Vamsi Krishna
• Aurassure Pvt. Ltd.
• Contact: 9078035711
• Address: iHub, E/43, Infocity Ave, Patia, Bhubaneswar, Odisha 751024, India

We will address your concerns within the timeframe prescribed by applicable law.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised date. We recommend reviewing it periodically to stay informed about how your data is handled.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact:

• Aurassure Pvt. Ltd.
• Email: legal@aurassure.com